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The reason behind our Mastercard and Visa payment method restrictions

There are several inquiries about Mastercard and Visa payments. We’d like to explain why we don’t accept them and share alternative payment options for your convenience. 

Why Mastercard and Visa Payments Aren’t Accepted: 

Regulations and Compliance

The U.S. pharmaceutical market has strict regulations for online sales. Payment providers like Mastercard and Visa enforce additional compliance rules tailored for U.S.-based pharmacies, which are often impractical for Canadian mail-order pharmacy operations. Meeting these requirements would increase costs, affecting our competitive pricing and efficiency. 

High Transaction Fees

Credit card companies charge substantial fees for processing payments, particularly for high-volume transactions. If we accepted Mastercard and Visa, we would need to increase prices to offset these costs.

Fraud Prevention

Credit cards pose a higher risk of fraud, requiring complex fraud prevention measures. These processes could delay order fulfillment and increase administrative tasks, impacting overall customer experience.

Alternative Payment Methods Available: 

To ensure secure and cost-effective transactions, we offer the following options: 

  • ACH/E-Checks: Bank transfers that are secure, straightforward, and cost-efficient. 
  • AMEX: American Express cards are supported and offer flexibility.
  • Wire Transfers: Direct bank-to-bank transfers for seamless payments.
  • Cryptocurrency: We accept Bitcoin (BTC) and Ethereum (ETH). Please contact us if you’d like more details about this method.

Customer Support Focus

By not accepting Mastercard and Visa payments, we can focus resources on maintaining competitive pricing, improving customer satisfaction, and streamlining our processes. 

We understand this may be an inconvenience for some customers, but our commitment remains to offer affordable, high-quality medications. For further clarification or assistance with payment options, feel free to contact our customer service team. 

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